Educational Webinars

Join these live events for FREE and listen in as sports industry pros discuss the topics of the day.

UPCOMING WEBINAR EVENTS PAST WEBINAR EVENTS

These virtual events are a chance for you to interact with some of the most respected sports industry professionals in the business.

The guest speakers and members of theClubhouse team will have a conversation about topics in sports business, and you can follow along from the comfort of your phone or home computer! You can message in questions and we’ll ask them on air in real time.

The live events are FREE. If you'd like to access the past shows in our archive, simply upgrade your membership to become a Clubhouse Pro and start watching today!

This is an affordable way to learn from some of the best in the business. See you in theClubhouse.


UPCOMING WEBINAR EVENTS


  • Coronavirus support for the sports industry: "What should we do in group sales"

    We're in the midst of the Coronavirus pandemic and live events and sports games are temporarily shut down. The experts are telling us that getting together in large groups isn't a good idea right now until we can get the pandemic under control. If you're in group sales in sports, your job is to plan large gatherings for people to come together. So our question then is.... what do we do right now?! It's a tough one and we don't have ALL the answers but in this webinar we have a great dialogue about it. We invited two Group Sales experts to the call, Carl Manteau the Sr. Director of Group Sales at the Chicago Blackhawks, and Benjamin Neistat who is the Manager of Group Sales at Brooklyn Sports & Entertainment. We're also proud to partner with Spinzo on this webinar and we also had Denise Sichineder on with us who is the VP of Sales at Spinzo and who is the former Group Sales Director at the Atlanta Hawks. Bob Hamer, the President & Founder of Sports Business Solutions was there to help moderate and he was previously the Group Sales Director at the Phoenix Suns. There is a lot of group sales brainpower on this one and we had a pretty meaty discussion on how to maximize our group sales efforts right now. Originally recorded on April 2, 2020.

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    Coronavirus support
  • Coronavirus support for the sports industry: "How to engage your customers right now"

    As we settle in to this new routine of working from home and everyone is getting more familiar with the Coronavirus and the state of the world right now, sales and customer service people are beginning to engage more with their clients. Conventional thinking tells you that this will end at some point, and we'd all agree it's important to be ready when it does. We know that having those touchpoints and relationships with your customers will be important through this, but how do you do it?! How do you engage without coming off too salesly? On this webinar, we help you with that. Originally recorded on March 31, 2020.

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    Coronavirus support
  • Coronavirus support for the sports industry: "What sports teams are doing right now"

    Many of the questions we're getting from our friends, colleagues, and clients in sports revolve around what to do right now. This Coronavirus pandemic has turned into an international state of emergency and has subsequently put a halt to sports and live events. Doing so has left many of us unsure of what to do. At Sports Business Solutions and theClubhouse we wanted to host an open webinar where teams and industry professionals could join, share and learn what each other is doing to stay productive right now. We were joined on this call by Joe Cote, SVP of Ticket Sales & Service at the Portland Timbers, Evan Gitomer, Vice President of Premium Ticketing at Van Wagner, and Dustin Toms, Vice President of Business Operations at the Stockton Kings. This session covers everything from leadership, to strategy, to tactical sales training elements. There is also a robust Q/A so regardless of your role in sports, I think you're sure to get some take-a-ways here! Originally recorded on March 26, 2020.

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    Coronavirus support
  • Coronavirus support for the sports industry: "How to work from home"

    The spread of the Coronavirus has caused sports and live events to be canceled which has left many of us who work in sports unsure about our jobs and what the future holds for our industry. With many of us displaced and working from home, collectively we're all trying to find our new normal and a new routine. At Sports Business Solutions we've been working from home for the better part of the last six years. We transitioned to this from sports teams and a traditional office environment. For those new to this, we wanted to have a session to share some tips on working from home in hopes that it helps you feel more comfortable and allows you to be productive during this difficult time. This is open to all for free, hope you enjoy! Originally recorded on March 19, 2020.

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    Coronavirus support
  • Episode 20. How to Service & Retain your Season Ticket Holders with Michelle Price, Aaron Lampkin and Jim Popovich

    For most sports team businesses, the backbone of their fan base (and the core of their revenue) is driven by season ticket holders. It's very difficult to grow your ticketing business each year if you don't service and retain your season ticket holders at a high level. I'm excited to welcome on three experts in season ticket service to this webinar to discuss providing elite service in sports and how you can retain more of your season ticket holders each season. Michelle Price is the Director of Client Retention at the Washington Nationals, Aaron Lampkin is the Director of Ticket Sales & Service at the Seattle Sounders, and Jim Popovich is the Vice President of Ticket Sales & Service at the Pittsburgh Pirates. Regardless of the role you're in, learning about how you can better manage and service your customers in sports is a great skill to have. Hope you enjoy this session! Originally recorded on March 11, 2020.

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    Customer Service Service & Retention Ticket Sales