How to run a sales appointment in sports

By darren Arnold - Sr. Director of TIcketing at the hamilton bulldogs and canadian business advisor at sports business solutions

You've had a great call. Asked all the right questions. Got a great lead who wants to check out some seats. Now what? You've heard of home field/court/ice advantage and this is your chance to really showcase...

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How to maximize your "offseason" in sports

By Chris Sorrels - Director, Season Ticket Retention and Premium Services at Oklahoma City Thunder

As my mind was spinning on what service-centric topic to write about, all sorts of ideas came running through my head. Do I write about the differences between customer service vs. customer experience?...

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10 tips for new Inside Sales reps in sports

By kevin klammer - sr. director of training and development at sports business solutions

Rule Number 1: Don’t throw up on yourself. Kidding. Kinda… All jokes aside, the Inside Sales process in sports is akin to how a wise frat bro once described the experience of pledging a fraternity...

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3 ways to effectively manage your sales leads

By matt clark - Director, group tickets and hospitality at the san diego padres

“Failing to prepare is preparing to fail,” John Wooden. Campaign management is one of the biggest differences between an entry level sales rep who focuses on single game buyers to a mid-level account...

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4 key differences in the group sales and premium sales processes

By ashley hall - sr director of premium sales and service at the la galaxy

It’s common to see high achieving group sales reps make their next stop in premium sales. While there are plenty of similarities between group and premium sales, here are four ways to think of group...

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4 lessons I've learned in sport sales

By aaron klein - manager, inside sales at marquee 360 and the chicago cubs

In the six months since I transitioned from a sales representative to a sales team manager, I’ve had time to reflect on my successes and failures and consider ways to help my team avoid those same mistakes....

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