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Best practices, advice and success stories in sports business.

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40 results tagged Ticket Sales Clear
The impact of COVID-19 from a student working in sports

By Wesley Jordan – Student at UNF and Sales Rep for THE Jacksonville Jumbo Shrimp

Personally - How has this affected me? The rapid domino effect of worldwide closure took place following the outbreak of what we have come to know as Coronavirus (COVID-19). The lifestyle transition of...

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Coronavirus support Career Coaching Ticket Sales
The value of the Secondary Market

By Ryan Kindt – Director of Partnerships for Tickets For Less

This written recap is a follow up from the live webinar hosted on 6/18/2020 about the value of the Secondary Market in sports. Follow-up #1- Price Integrity: One of the first questions we received on...

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Ticket Sales Secondary Market
The Group Sales Spotlight: Ryan Erdman, Carolina Hurricanes

By denise Sicheneder - vp of sales & Service at spinzo

Over the next few months, we'll be sitting down (or zooming!) with Group Sales leaders in sports to talk through a number of topics. We'll cover their current and past success stories, discuss theme nights,...

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Ticket Sales Group Sales Coronavirus support Group Sales Spotlight
8 lessons from "The Last Dance" and Michael Jordans Bulls

By bob hamer - president & founder of Sports business solutions and creator of theclubhouse

It’s been awhile since I’ve written a blog personally, but after completing the 10-part sports documentary series “The Last Dance” which chronicles Michael Jordan’s Bulls and their 6 NBA titles...

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Ticket Sales Leadership Development Career Coaching
My leadership journey: Horizontal vs. Vertical career growth

By jared ginsburg - director of ticket sales for oilers entertainment group

Are you preparing yourself for your next opportunity in the industry? I felt like a million bucks as I took the short walk from my new office to the sales bullpen with a bit of swagger in my step. I was...

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Ticket Sales Career Coaching Leadership Development
10 tips for making a virtual sales pitch

By Mike Rudner - Vice President of Business Operations at Sports Business Solutions

With just about our entire country forced to work from home, some sales reps are doing something they’ve never really had to do...make virtual sales pitches. Luckily for those of you that are new to...

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B2B Sales Ticket Sales Sponsorship Technology Coronavirus support
Advice for sport sales reps right now

By justin peterson - sr. account executive, business development at the arizona coyotes

For the better part of the last 50 years, attending sporting events has always been a unifying gathering – averse to national and even global tragedies. After 9/11 and the countless horrific school shootings,...

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Coronavirus support Ticket Sales B2B Sales Sponsorship
How to manage your customers during a crisis

By josh belkoff - sr. director, business development - sports business solutions

“When you face a crisis, you know who your true friends are” - Magic Johnson Crisis. Pandemic. These words are not ones that typically flow off the tip of your tongue. We’re currently in the middle...

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Coronavirus support Service & Retention Customer Service Ticket Sales B2B Sales
How being a "group leader" helped me better understand "group sales"

By Andrew Rubenstein - annual fund & athletic development director at lake superior state university

Teamwork Makes the Dream Work How do you maximize the size of the groups you are working with? How do you create repeat customers? How do you fill the building when the team is struggling? These are just...

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Group Sales Ticket Sales
How to run a sales appointment in sports

By darren Arnold - Sr. Director of TIcketing at the hamilton bulldogs and canadian business advisor at sports business solutions

You've had a great call. Asked all the right questions. Got a great lead who wants to check out some seats. Now what? You've heard of home field/court/ice advantage and this is your chance to really showcase...

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Ticket Sales
How to maximize your "offseason" in sports

By Chris Sorrels - Director, Season Ticket Retention and Premium Services at Oklahoma City Thunder

As my mind was spinning on what service-centric topic to write about, all sorts of ideas came running through my head. Do I write about the differences between customer service vs. customer experience?...

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Ticket Sales Customer Service
10 tips for new Inside Sales reps in sports

By kevin klammer - sr. director of training and development at sports business solutions

Rule Number 1: Don’t throw up on yourself. Kidding. Kinda… All jokes aside, the Inside Sales process in sports is akin to how a wise frat bro once described the experience of pledging a fraternity...

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Career Coaching Ticket Sales
3 ways to effectively manage your sales leads

By matt clark - Director, group tickets and hospitality at the san diego padres

“Failing to prepare is preparing to fail,” John Wooden. Campaign management is one of the biggest differences between an entry level sales rep who focuses on single game buyers to a mid-level account...

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Ticket Sales
4 key differences in the group sales and premium sales processes

By ashley hall - sr director of premium sales and service at the la galaxy

It’s common to see high achieving group sales reps make their next stop in premium sales. While there are plenty of similarities between group and premium sales, here are four ways to think of group...

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Ticket Sales
4 lessons I've learned in sport sales

By aaron klein - manager, inside sales at marquee 360 and the chicago cubs

In the six months since I transitioned from a sales representative to a sales team manager, I’ve had time to reflect on my successes and failures and consider ways to help my team avoid those same mistakes....

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Ticket Sales